The Last Step in Sales Agreements for the Energy, Telecom, Cable and Satellite Industries

Custom-scripted live interactions confirm a clear understanding of and agreement to your agreement terms.

Verifications Performed

Communication and transparency are cornerstones of good business.

Despite the best efforts to communicate ALL relevant information clearly, there is often a misunderstanding somewhere along the way. Unfortunately, simple misunderstandings can grow into customer dissatisfaction and frustration that can ultimately lead to major problems. By documenting the terms and conditions of the sales agreement with your customer, SalesTPV recordings serve to eliminate ambiguity and the potential for misunderstanding between the company and the customer.

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SalesTPV uncovers any ambiguities and verifies customer’s clear understanding of sales agreement’s terms and conditions.

Professional
Representatives

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Highly trained to handle calls with precision in accordance with all legal requirements for the lending industry.

Customer-
Friendly Scripts

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We work with each client to customize easy-to-understand scripts, that are fully compliant with both federal and state regulations.

Verification
Recordings

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Each verification is recorded in its entirety utilizing the latest technologies.

Quality
Assurance

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Quality assurance representatives review recordings and provide report summaries for SalesTPV verifications.

Inbound
Call Centers

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US-based, professional agents at multiple inbound call centers for immediate SalesTPV transactions.

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How does SalesTPV work?

For sales agreements, SalesTPV is not just an additional service, but the crucial last step before finalizing an agreement with your customer.

SalesTPV process chart

SalesTPV verifies the sales agreement’s major terms and conditions in these steps:

  1. Client participates in a recorded phone call with a SalesTPV agent.
  2. Agent will confirm the customer’s identity and authority to enter into the sales agreement.
  3. The agent will then confirm, during a recorded process, that the customer clearly understands and agrees to the terms and conditions of the sales agreement. Our agents will review the key terms and highlight specific conditions that have historically developed into points of contention so as to reduce the likelihood of issues in the future.
  4. These interviews are recorded and archived for future reference at any time.

Our technically superior solutions give you greater analytical insight and the best TPV value in the industry.

We leverage our technology and utilize our professional talent to bring the proper mix of expertise, insight and value to every SalesTPV opportunity.

Real-time data access coupled with up-to-the-minute recordings and archives, give you the top-level insight needed to track progress and fine tune your business.

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What does SalesTPV cost and how do we get started?

We’ve been verifying sales agreements for over 19 years. Our professional staff, coupled with the latest technologies, allows us to provide outstanding service at compelling and affordable rates. Contact our SalesTPV experts and let them design the perfect program for you with a custom quote that matches your needs and sales agreement volume.

Pricing includes:

  • Custom Script Assistance
  • SalesTPV expertise and consultation
  • Outstanding Customer Service
  • Archived recordings utilizing professional, US-based staff
  • Multiple call center locations to service your account
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Getting started is very easy!

Once your final script is approved, our professional staff will be trained to deliver the script, verify the terms and conditions of the agreement and uncover any misunderstandings. We can be verifying your new customers in a matter of days.

Call (888) 458-4TPV (878)

and press 1 to speak to a SalesTPV representative.

Frequently asked questions.

These are answers to a few of the most asked questions from industries that are considering SalesTPV as the last step in their sales agreement process. If you have additional questions, or need to talk to one of our representatives, we are ready to respond with all of the information you need.

Third-party verification (TPV) is a process where an independent party confirms that the customer is actually requesting a change or ordering a new service or product. Using a transfer or three-way phone call, a TPV service provider confirms the customer’s identity and asks if he/she is an authorized decision maker. The TPV agent then verifies the terms of the order.
In sales, TPV can be the last step in sales agreement process. The company informs the customer that they will participate in a recorded phone call with a SalesTPV agent, who will confirm the customer’s identity and authority to enter into the new sales agreement. The agent will then confirm, during a recorded process, that the customer has received the sales agreement documents, had time to review them and agrees to the terms and conditions of the sales agreement.
Companies today have to navigate a highly regulated and litigious environment. The opportunities for customers to make claims against a company are constantly expanding. SalesTPV archived recordings are a powerful tool in establishing an affirmative defense against baseless claims.
Getting started is very easy! Once your final script is approved, our professional staff will be trained to deliver the script, verify the terms and conditions of the agreement and uncover any misunderstandings. We can be verifying your new customers in a matter of days.
The process is quick, simple and straight forward. We can provide sample scripts that you can edit to develop your custom script. We engage all appropriate parties, such as your legal counsel, to review your script during development phase. Once it is completed and approved, we can have your script up and running within days.

We’re All About Relationships.

SalesTPV strategically partners with a wide range of world-class businesses to deliver complementary solutions within the energy, telecom, cable and satellite industries. We are constantly mindful of building strong relationships with professionals that share our commitment to outstanding customer service. If you’re interested in becoming a partner with a fast growing business servicing the these industries, contact us and we’ll show you the benefits that SalesTPV delivers.